My Story

I'm Chris Monroe, founder of OPS Framework™, IT leadership coach, speaker, and the architect of systems that help tech teams scale without the burnout.

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Before I launched OPS Framework, I spent over a decade leading IT departments and operations teams—transforming them from “worst in the company” to strategic, high-performing powerhouses. I advanced quickly in my career, not because I had all the answers, but because I embraced the intersection of change, motivation, and a growth mindset.

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Then in 2019, everything shifted. A serious car accident—and my seventh concussion—forced me to step back and reevaluate everything.

 

What I uncovered was the exact combination that had accelerated my success in IT:

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• A relentless focus on clarity of purpose

• The power of aligned systems

• And a deep belief that growth starts with mindset

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Through that lens, OPS Framework™ was born—a proven system built to help IT leaders operate with intention, plan with clarity, and scale with confidence.

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I now coach entrepreneurs, IT managers, and CTOs on how to turn firefighting into forward motion using mindset tools, OKRs, and execution rhythms that actually work in the real world.

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I’ve studied with leadership giants like Les Brown and The Carnegie Institute, but what truly shaped me was leading through pressure—and helping others rise with me.

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Because transformation doesn’t start with hustle.

It starts with clarity.